Legal Information
Learn about our policies, terms, and commitment to your privacy and security
Privacy Policy
Last Updated: November 24, 2025
Introduction
At GUIPUP, we want to offer you a safe and reliable browsing experience and service. That is why we have implemented this privacy policy, complying with the security measures required by European Regulation 679/2016, of 27 April, regarding the protection of natural persons with regard to personal data processing (GDPR) and by the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD). GUIPUP PROJECT S.L. NIF: B-67219691
Information We Collect
We collect personal data through various channels:
- Contact forms and Help Centre: Name, surname, email address, and message content
- Newsletter and blog subscriptions: Email address for communications
- Client registration: Name, surname, telephone number, company, email address, and billing information
- Service usage data: Date and time of actions, operating system, browser, geo-location, IP address, and biometric signature data (pressure, angle, speed, acceleration)
How We Use Your Information
The personal data collected will be processed exclusively for the following purposes:
- Attending to and resolving questions or queries from Users
- Managing commercial relationships and providing contracted services
- Billing and collection for contracted services and client management
- Sending communications for advertising and commercial prospecting purposes (with consent)
Information Sharing
GUIPUP will not provide User data to third parties. In the event that GUIPUP intends to communicate your personal data to a third party, it may only do so after requesting your consent. We use cloud services (Microsoft & Amazon Web Services servers located in the European Union) to store data securely.
Data Protection & Security Measures
GUIPUP maintains the security levels required by European Regulation. All accesses are made through secure HTTPS connections. Digital documents are stored as encrypted files. Access passwords are stored in encrypted form. Data is kept in distributed replicated systems to guarantee confidentiality, accessibility, and availability.
Your Rights
GUIPUP makes necessary means available to exercise your rights at any time:
- Access: Find out what personal data is being processed, its purpose, origin, or possible transfer
- Rectification: Modify any personal data that is inaccurate or incomplete
- Cancellation/Deletion: Cancel or delete personal data that is inappropriate or excessive
- Opposition, Portability, and Erasure: Object to processing, receive data in portable format, or request complete erasure
Cookies and Tracking
GUIPUP uses its own and third-party cookies to personalize content and advertisements, offer social media functions and analyze traffic. We use technical cookies, preference cookies, analysis cookies, and behavioral advertising cookies. For detailed information, please see our complete Cookies Policy. You can manage cookie preferences through your browser settings or contact info@guipup.com
Contact Us & Exercise Your Rights
To exercise your rights (Access, Rectification, Cancellation, Opposition, Portability, Erasure), contact us at info@guipup.com or Carrer de Muntaner, 322, 3-2 – 08021 Barcelona. Attach a copy of your ID and specify the right being exercised. You may also file a claim with the Spanish Agency for Data Protection (AEPD) at dpd@aepd.es